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Hi I have it on my phone and pc but when I click conect on my phone it says can not conect but I get the icon on the pc saying pc controller can you please help

same here, i use 7.4.0 (latest update ) it wont connected from later day

Are you sure both your app on phone and pc are updated?

My app and Server both are updated and can be connected with wifi but it can't connect with usb. I tried checking with other usb port and usb cable still same. Please help me

Please check the security setting on PC side, the latest version have more security checking.

Same. I have the latest version on by the PC and my Samsung Galaxy S20 5G SM-G981B, (Free version of the app). I established account and have logged in on both the PC and Phone. By default, monectserverservice.exe is allowed in Windows Firewall, and Windows 10 Notifications for app are allowed. The phone will only connect if I select "Allow any device to connect" in Settings on the PC. If I select either of the other security options I get an error message on my phone, "Host refuse your request", but no notification was given on the PC to approve the request. Contrary to the error message, when I [OK] to escape from the phone error message both the PC and the phone apps then show the connection as being established, but I am unable to control anything on the PC from the phone. The online help doesn't list this or any other error message and (unhelpfully) dismisses all connection problems as being due to monectserverservice.exe not being whitelisted in Windows Firewall settings. The Help link on the Phone app results in a 404 Not Found error. There are no instructions anywhere that I can find regarding what should happen on the phone or PC when each of the security settings is selected, which makes problem solving impossible. There is also no information about what the VIP Membership provides (except if you open the "How can I connect the PC without notice" FAQ item online it refers to "Stealth Mode" which is not referred to anywhere else, either online, on the PC app, or on the Phone app. Is VIP membership required for both of the "Conditional Connection" security options? Is that what "Stealth Mode" is referring to?

@adminj#79
Hello! Hope you're good! Could you be more precise about what we have to do? I'm having the same issue here

@geotwitcher#80 thanks for your feedback, the VIP membership is only used to remove ads and nothing else. I didn’t met the problems you mentioned and I am trying to reproduce them, once I address the problems I will fix them ASAP.

About the stealth mode, it’s bad for the security and I am going to remove it during the future update.

7 days later

Yes,here is a quick solution run your server app as administrator👍

@yushzbaso#75 run the server app as administrator

Running the server app as administrator means that it has been run manually by someone who knows the admin password every time the computer is booted, so while it is a workaround it is not a practical solution. The point of the app is to allow remote control from my phone!

a month later

I had that problem and all that I must to do was chance the configuration of firewall, I only had to allow the use th private and public.

a year later

@"adminj"#p85 Where are layouts on iOS? Where are adding options, editing, utilities like on android etc? What is VIP Subscription for now on iOS.

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