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When I connect to my PC through my phone, it works fine, everything is normal, but when I use "Remote Desktop" feature, phone shows PC screen and at the same second it stops work and says "Network Error" while on my PC, service "MonectServerService" literally stops and I have to start it once again. What I need to do to fix it???

Could you please provide more details about your issue? Specifically:

  1. The app's version and the OS version of your phone and Windows.
  2. The model name of your phone.

This information will help us address and fix the problem. Thank you!

  1. Latest version. Windows 10, Android
  2. Honor 8S

I do remember, remote desktop did worked, but now, at my PC Windows 10, MonectServerService just stopping it's work and I have to enable it again in "services.msc"

5 days later

Which graphics card does your PC have?

GTX 750 Ti

Forgot to add: Before, Remote Desktop worked fine, now it don't want to work at all.

14 days later

Thanks for your feedback, we are still working on this issue and will update it as soon as possible.

9 days later
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