Monect Community
  • Support
  • buttons stuck issue and more on IOS

Hello dear Monect support, I’m premium user and would like to report very important issues about ur app. I’m using ipad pro 11’’ (gen 3) ios 16.7.2
Check video1. https://youtu.be/98lYxopKzgM Whenever u make tap with 2 fingers on 1 button — it will stuck. Stick will move even if u don't touch it anymore untill u click it again, same with buttons. Sometimes u click a single button with thumb finger and it will count as 2 taps on 1 button, and it will stuck n hold button till u click it again, its very annoying, pls fix it, remove those button stucks.​​​​​​​
Check video2. https://youtu.be/c247OvqMYyg In game i need to use combination of xbox360 controller buttons LB+Y and LB+X, I’ve set it up by adding LB and Y buttons — it doesn’t work, so I’ve decided to add a delay of 0.25 ms — and it’s worked, so the button settings was LB+0,25delay+Y. But, after i saved sample, the button settings changed into LB+Y+0,25 and it’s stop working, then when i clicked delay option — it’s appcrashed.​​​​​​​​​​​​​​
​​​​​​​this is most important issues that should be fixed asap (imo).

there also some small issues that don’t affect that much.
While using touchepad in app and open keyboard — can’t change language to Russian on ios (only change between English US/UK), on android version it work’s fine, easy can change.
Maybe it’s even impossible due Apple ios system, but on ios u can’t download/upload samples, also if i login on other device (android) it doesnt share all samples that i make on ios. 
Hope u can make some fixes, ur app is amazing and incredible. It’s open an opportunities for many people to comfort their experience in gaming and etc. There s no analogs of such app and I’m willing to support it. Thanks and regards.
Sorry, i had to upload video on youtube, coz its too large and cant upload it here.

Thank you for your feedback. We appreciate your help in identifying these bugs, and they will be addressed in the next update.

2 months later

Hi, in past updates that issue havent been fixed, the buttons on ios still stuck from clicks, and new bug appeared, whenever u click to edit layout the screen resolution is broken like that (on screenshot), also now u can download ur layouts, but u cant apply it on ios. Pls kindly fix it as soon as possible, this apps is amazing, just need to improve a bit and fix simple bugs, im willing to send more feedback if needed, and willing to keep my support. Big thanks.

Home Community Support Privacy Policy
© 2024 Monect, Inc.